Estancias DM offers entire apartments in Tuxtla Gutiérrez, Chiapas, managed directly by their owner. Every space is designed to make you feel at home: clean, comfortable, safe and well located.

When you book directly with us you deal with the owner, with no middlemen: we answer your questions on WhatsApp, send your access details as soon as your registration is complete and stay available throughout your stay.

How do check-in and check-out work?
Self check-in with a smart lock. You can arrive from 3:00 PM; the access code is sent by WhatsApp once your online registration is complete. Check-out is by 12:00 noon.

Can I arrive early or leave later?
Ask us on WhatsApp; it depends on availability. Unauthorized late check-out is charged at MXN 300 per hour.

Do you issue tax invoices (CFDI)?
Yes. Send us your tax details when your booking is confirmed.

Is the internet good for work?
Yes. Every property has private high-speed Wi-Fi suitable for video calls and streaming.

Is there parking?
Roof Garden and Belisario have an assigned space inside the building. At Casa DM and Loft DM you can park on the street in front of the property.

Do you offer long-stay discounts?
Yes. For stays of a week or longer, message us for a special rate; we can also arrange cleaning and linen changes.

Why book here instead of a platform?
You avoid platform fees, deal directly with your host and get personalized service.

Why do you ask for ID and a selfie?
For your safety and our neighbors': it confirms the person arriving is the person who booked. Your data is protected under our Privacy Notice.

Are pets allowed?
No, pets are not allowed at this time.